Navi
How it Works Join Navi

Support

Navi is owned and operated by Karion LLC at trynavvi.com. Need help with Navi, SMS verification, moderation, privacy, reward review, or account deletion? Use the contacts below and we will route the request.

General support

Email Karion LLC at contact@trynavvi.com for help with the Navi app, account verification, or preview access.

Karion LLC aims to respond to ordinary support, privacy, moderation, reward-review, and deletion questions within 5 business days.

SMS help

Karion LLC sends transactional SMS one-time passcodes for Navi signup, login, and phone-number verification only. Message frequency varies; typically one message per signup, login, or phone-number verification attempt. Msg & Data rates may apply. Reply HELP for help or STOP to opt out where supported, or email contact@trynavvi.com. Navi SMS messages are not marketing messages.

Privacy requests

For privacy or data questions, include the phone number or account identifier you want Karion LLC to verify before taking action. Karion LLC does not sell or share mobile numbers, SMS opt-in data, or SMS consent for marketing or promotional purposes.

Reports and moderation

Use the in-app Report and Block User tools when available. If you cannot access the app, email contact@trynavvi.com with the username, post details, report reason, and a short description. Do not include passwords, one-time codes, or private authentication details.

Completion or reward review

If a prompt completion, rhythm, or future reward-like feature seems incorrectly held, rejected, or revoked, email the username, approximate submission time, and a brief explanation. Navi may review safety, authenticity, report, and abuse-prevention records before changing completion credit.

Delete account/data

Visit Delete account/data for the deletion request process. Verified deletion requests are targeted for completion within 30 days.