Overview
Navi is a mobile app for drawing simple prompts, completing moments in real life, and
saving or sharing reflections. Karion LLC owns and operates Navi at trynavvi.com. We
collect only the information needed to run the app, keep accounts secure, and respond
to support requests.
Information we collect
- Account information, such as username, display name, bio, avatar, birth date for age eligibility, and phone number when phone sign-in is enabled.
- Verification data, such as SMS one-time-code consent event details, request status, and timestamps.
- App content you choose to create, such as cards, photos, captions, prompts, visibility settings, likes, follows, blocks, and reports.
- Moderation and integrity information, such as automated review categories, report reasons, reviewer decisions, completion status, reward status, and abuse-prevention signals.
- Technical and usage information needed to protect, debug, secure, and improve the service, such as app version, device/operating-system information, network logs, and error details.
- Support messages you send to us.
Public and private content
Navi lets you choose whether a post is public or only visible to you. Public posts may
appear in feeds, Explore, search, other users' profiles, or similar public surfaces
after required safety and integrity checks. Private posts are not meant for public
discovery, but they may still be processed to run the app, preserve your account data,
verify completion credit, investigate abuse, or comply with legal obligations.
Moderation, reports, and integrity review
Navi may use automated tools and human review to help detect nudity, sexual content,
violence, gore, weapons, drugs, harassment, hate speech, spam, AI-generated or synthetic
media, copied media, prompt-irrelevant submissions, and other fake or unsafe posts.
Reports can include reasons such as nudity, harassment, hate speech, violence, spam,
Faked post, or other.
Completion credit, rhythm progress, and any future reward-like features may start as
provisional. We may hold, reject, grant, adjust, or revoke credit if a post fails safety
or authenticity checks, is deleted quickly after submission, appears reused or copied,
receives credible reports, or otherwise appears abusive.
Phone numbers and SMS consent
Karion LLC may use your phone number to send SMS one-time passcodes for Navi account
signup, login, or phone-number verification. These are transactional OTP messages only,
not marketing messages. Message frequency varies; typically one message per signup or
login, or phone-number verification attempt. Msg & Data rates may apply. Reply STOP
to opt out and HELP for help where supported.
Karion LLC does not sell or share mobile numbers, SMS opt-in data, or SMS consent with
third parties, affiliates, or lead generators for marketing or promotional purposes.
This excludes service providers that help us operate verification or security features
and that may use the information only to provide services for Navi.
How we use information
- To create and secure your account.
- To send verification codes and prevent unauthorized access.
- To show app content according to your visibility choices.
- To provide support, safety, moderation, and troubleshooting.
- To comply with legal and platform requirements.
Service providers and sharing
We may share information with vendors that operate hosting, authentication, database,
storage, SMS, moderation, support, security, analytics, crash reporting, app delivery,
or website services for Navi. Current or planned service providers include Supabase for
authentication, database, storage, and server-side functions; Twilio for SMS one-time
passcodes through Supabase configuration; Hive for image, text, and AI/authenticity
moderation; Expo/EAS for app build, update, and delivery tooling; and hosting or email
providers needed to operate trynavvi.com and support requests.
We may also disclose information when required by law, to protect users, to investigate
abuse, or to enforce our terms. We do not sell personal information.
Retention and deletion
We keep information only as long as needed for the purposes described in this policy,
unless a longer period is required for security, legal, safety, abuse prevention,
reward-integrity, appeal, or operational reasons. Deleting a post or account removes or
anonymizes public account data and public content where required, but limited private
records may be retained when needed to investigate abuse, prevent repeated fake
submissions, process reports or appeals, protect other users, comply with law, or
maintain security records.
Unless a longer period is required by law, an active safety investigation, a dispute, or
abuse-prevention needs, deleted post/account content that must be kept as private
moderation or integrity evidence is retained for up to 30 days. Moderation actions,
report history, reward-integrity actions, account-security logs, and support or deletion
request records may be retained for up to 1 year.
You can request account or data deletion at /delete-account/
or by emailing contact@trynavvi.com.
Contact
Questions about this policy can be sent to
Karion LLC at contact@trynavvi.com.